- Dealing with customer requests over online LMS.
- Enroll training and send certificates after successful completion.
- Work in coordination with the IT team to solve technical failures and respond to the client.
- Use customer support communication channels.
- Follow up all the requirements that come from the customer both about the LMS system and single training enrollments.
- Support sales team on B to C sales.
- Give online operator training on how to use the LMS system.
- Have adequate experience with LMS systems, especially on moodle.
- Have proficiency in written and spoken English.
- Have strong communication, follow-up, and reporting skills.
- Have solid system support experience of at least two years.
- A good team member which loves to work with other departments in order to solve technical issues.
- Open to developing her/himself more about technical issues about the LMS system and sales.
If you are interested please send your resume to firstname.lastname@example.org