soft skılls & human factor

REMS006 - How to Work Effectively With Different Communication Styles

Effective communication is essential for safety and collaboration, especially in the high-stakes, multicultural environment onboard ships. This e-learning course introduces seafarers to four distinct communication styles—Action-Based, Fact-Based, Idea-Based, and People-Based—and explores how understanding and adapting to these styles can improve teamwork, reduce conflict, and enhance operational efficiency. Learners will identify their own dominant style and practice strategies to flexibly engage with others who may approach communication differently.

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Course Content

After completing this training, the learner will be familiar with the following topics:
 Define what a communication style is and explain its importance in maritime operations.
 Identify and describe the four main communication styles: 
         - Action-Based
         - Fact-Based
         - Idea-Based
         - People-Based
 Recognize their own dominant communication style and understand its characteristics.
 Adapt their communication approach based on the style of the person they are interacting with.
 Apply appropriate communication strategies in real-life shipboard scenarios to improve collaboration and effectiveness.

Course References

  • OCIMF-Human Factors; Management and Self Assessment Guide 14.2.5 
  • Element 2 (4.3), 3 (3.1) (4.3), 14

Additional Information

Last Updates
Mar 2025
Language
English
Turkish
Course Duration
30 Minutes
Type of Course
CBT
Audio
Native
Certificate & Validity
Yes / 5 Years
Industry
Maritime, Occupational Health & Safety, Oil and Gas, Wind
Ship Type
Oil Tanker
Chemical Tanker
Gas Tanker
LNG Tanker
General Cargo
Bulk
Container
Passenger
RORO
Offshore
Tug
Target Group
Deck – Management
Deck – Operational
Deck – Support
Engine – Management
Engine – Operational
Engine – Support
Electric – Operational
Catering
Shorebased Personnel
Skill Level
Human Factor
Flag Approval
No
Assessment
Yes
Process
The process of course assignment to certification.
Create your account
After you create your account an email will be sent to your address for verification.
Platform link
This email will also include your credentials and the learning management platform link.
You can reach the e-learning course
Once you click the link and enter your credentials you can reach the e-learning course from your dashboard.
Accesible for 365
days
Your course is accessible for 365 days unless you have a score of 70 or more from the assessment. If you fail to score 70 or over within your 3 attempts, you must purchase the course to reenroll again.
Certificate of attendance
Your certificate of attendance will be sent to your email after your completion of the course within 365 days.
Receive your certificate
Your access will end after you receive your
certificate.
Process
The process of course assignment to certification.
Create your account
After you create your account an email will be sent to your address for verification.
Platform link
This email will also include your credentials and the learning management platform link.
You can reach the e-learning course
Once you click the link and enter your credentials you can reach the e-learning course from your dashboard.
Accesible for 365 days
Your course is accessible for 365 days unless you have a score of 70 or more from the assessment. If you fail to score 70 or over within your 3 attempts, you must purchase the course to reenroll again.
Certificate of attendance
Your certificate of attendance will be sent to your email after you have your certificate within 365 days.
Receive your certificate
Your access will end after you receive your certificate.