soft skılls & human factor
1605-Ways to Communicate Quickly and Clearly
In this training, we first examine what communication is and the importance of human factors and communication in the maritime industry with various examples. We relate topics such as tips for being an effective speaker, the place of body language and first impression in communication, the importance of listening, the answer to the question of how we give feedback, various communication errors, and empathy with professional life and daily life.