soft skılls & human factor

1605-Ways to Communicate Quickly and Clearly

In this training, we first examine what communication is and the importance of human factors and communication in the maritime industry with various examples. We relate topics such as tips for being an effective speaker, the place of body language and first impression in communication, the importance of listening, the answer to the question of how we give feedback, various communication errors, and empathy with professional life and daily life.
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Course Content

After completing this training, the learner will be familiar with the following topics:
Communication
Body Language
Effective Speaker
Listening
Empathy

Course Requirement

• OCIMF-Human Factors; Management and Self Assessment Guide 14.2.5
• TMSA 3- 3.3.1
• Dry-BMS Subject Area 13

Additional Information

Last Updates
Nov 2022
Language
English
Course Duration
1 Hour
Type of Course
CBT
Audio
Native
Certificate & Validity
Yes / 5 Years
Industry
Maritime, Occupational Health & Safety, Oil and Gas, Wind
Ship Type
Oil Tanker, Chemical Tanker, Gas Tanker, LNG Tanker, General Cargo, Bulk, Container, Passenger, RORO, Tug
Target Group
Deck - Management, Deck - Operational, Deck – Support, Engine – Management, Engine – Operational, Engine – Support, Electric – Operational, Catering, Shorebased Personnel
Skill Level
Soft Skill
Flag Approval
No
Assessment
Yes
Process
The process of course assignment to certification.
Create your account
After you create your account an email will be sent to your address for verification.
Platform link
This email will also include your credentials and the learning management platform link.
You can reach the e-learning course
Once you click the link and enter your credentials you can reach the e-learning course from your dashboard.
Accesible for 365
days
Your course will be accessible for 365 days after your purchase unless you complete the course and have a score over 70.
Certificate of attendance
Your certificate of attendance will be sent to your email after your completion of the course within 365 days.
Receive your certificate
Your access will end after you receive your
certificate.
Process
The process of course assignment to certification.
Create your account
After you create your account an email will be sent to your address for verification.
Platform link
This email will also include your credentials and the learning management platform link.
You can reach the e-learning course
Once you click the link and enter your credentials you can reach the e-learning course from your dashboard.
Accesible for 365 days
Your course will be accessible for 365 days after your purchase unless you complete the course and have a score over 70.
Certificate of attendance
Your certificate of attendance will be sent to your email after you have your certificate within 365 days.
Receive your certificate
Your access will end after you receive your certificate.