soft skills & human factor

1609 - Conflict Management

This course is designed to provide you with a comprehensive understanding of conflict management and resolution techniques. You will learn how to identify and analyze different types of conflicts, their impact on individuals and organizations, and develop effective strategies for preventing and resolving them constructively. This course is ideal for anyone who wants to improve their ability to manage and resolve conflicts in the workplace or personal life.
Write your awesome label here.
Buy and assign to multiple learners
Instant certificate via email
Instant access via email link

Course Content

After completing this training, the learner will be familiar with the following topics:
 Define conflict and its different types.
 Identify the stages of conflict.
 Understand the impact of conflict on individuals and organizations.
 Develop strategies for preventing and resolving conflict constructively.
 Apply effective communication skills to manage conflict situations.
 Negotiate effectively to achieve mutually acceptable outcomes.

Course References

• Industry Requirements

Additional Information

Last Updates
Dec 2024
Language
English
Course Duration
1 Hour
Type of Course
CBT
Audio
Native
Certificate & Validity
Yes / 5 Years
Industry
Maritime, Oil and Gas, Wind
Ship Type
Oil Tanker
Chemical Tanker
Gas Tanker
LNG Tanker
General Cargo
Bulk Carrier
Container
Passenger
RORO
Tug
Target Group
Deck – Management
Deck – Operational
Deck – Support
Engine – Management
Engine – Operational
Engine – Support
Electric – Operational
Catering
Shorebased Personnel
Skill Level
Soft Skill
Flag Approval
No
Assessment
Yes
Process
The process of course assignment to certification.
Create your account
After you create your account an email will be sent to your address for verification.
Platform link
This email will also include your credentials and the learning management platform link.
You can reach the e-learning course
Once you click the link and enter your credentials you can reach the e-learning course from your dashboard.
Accesible for 365
days
Your course is accessible for 365 days unless you have a score of 70 or more from the assessment. If you fail to score 70 or over within your 3 attempts, you must purchase the course to reenroll again.
Certificate of attendance
Your certificate of attendance will be sent to your email after your completion of the course within 365 days.
Receive your certificate
Your access will end after you receive your
certificate.
Process
The process of course assignment to certification.
Create your account
After you create your account an email will be sent to your address for verification.
Platform link
This email will also include your credentials and the learning management platform link.
You can reach the e-learning course
Once you click the link and enter your credentials you can reach the e-learning course from your dashboard.
Accesible for 365 days
Your course is accessible for 365 days unless you have a score of 70 or more from the assessment. If you fail to score 70 or over within your 3 attempts, you must purchase the course to reenroll again.
Certificate of attendance
Your certificate of attendance will be sent to your email after you have your certificate within 365 days.
Receive your certificate
Your access will end after you receive your certificate.